Worst customer service I have ever received. Gave a phone call to ask a question regarding their services and was hung up on. There was no consistency based upon their services, and they are very expensive.
Cons:too expensive, poor customer service, not dependable
Just wanted to drop a quick note of thanks. We have four dogs and one is an Alaskan Eskimo Dog that can't take the heat and our AC unit died. We called and got a quick response. Your service tech came out over the weekend and quickly diagnosed the problem, and even tuned up our unit for maximum efficiency. He even suggested we pick up a spare window AC unit in case we ever have a problem in the future. Great idea. I hadn't thought of that. We definitely would recommend you to our friends and family in the future.
Randy in Southport NC
Pros:Fast call back
Quick service call response
Weekend emergency call was fast
gave us extra advice- nice touchCons:none